OVERVIEW 

This Privacy Statement (“Statement”) describes the personal information practices of Leadershipwise Ltd and its associated products and services through Successful Governance with respect to information about our customers and others who use our services including the types of personal information we collect, how we may use such information and with whom we may share it. When in this Statement it refers to “we”, “us” or “our” it means Leadershipwise Ltd and Successful Governance. 

1 When we may collect Personal Information from you 

We may collect personal information about you when you interact with us directly – through contact with us concerning:

a) Customer enquiries about services or products, 

b) Suppliers offering their services 

c) Suppliers we deal with regarding our services 

2 What information we may collect on you 

The specific information we will collect depends upon the reason for collecting it, however as a guide we may collect the following information: 

    • Name 
    • Contact information including email address 
    • Demographic information, such as postcode
    • Website usage data 
    • Other information relevant to client enquiries 
    • Other information pertaining to surveys 

3 How we may use the information we collect on you 

We may use the personal information we collect to: 

    • For our own internal records. 
    • To improve the products and services we provide. 
    • To contact you in response to a specific enquiry. 
    • To contact you via email, telephone or mail for market research reasons. 

Before using your information in another way, we will obtain consent prior to its specific use.

4 Cookies and how we use them 

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. 

Cookies allow websites and applications to store your preferences in order to present content, options, or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. 

5 How we use cookies 

We may use cookies to: 

    • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
    • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously. 

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. 

6 Controlling cookies 

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. 

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. 

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit http://www.allaboutcookies.org/ 

7 How we may share the personal information on you 

We use a number of 3rd party suppliers to operate and manage the information technology used within the business. This includes the Leadershipwise Ltd and Successful Governance websites, online media, email, or other marketing channels. Our continued business with these 3rd party suppliers is reliant upon their compliance with all aspects of Data Protection and is continually reviewed. 

The information that these 3rd party suppliers hold, on our behalf, will only be used for the purposes already stated and will not be sold or shared. 

Circumstances may arise where, whether for strategic or other business reasons, the Directors decide to sell or transfer all or part of the business. We may transfer information we have collected and stored, including personal information, to the party or parties involved in the transaction, as part of that transaction. 

We reserve the right to use or disclose personal information as needed to satisfy any law, regulation, or legal request, to protect the integrity of our services, to bring or defend against legal claims, to protect the rights, interests, safety, and security of Leadershipwise Ltd, Successful Governance, members of the public, or in connection with any investigation of fraud, illegal activity or violation of any of our company’s policy.

8 Children’s Privacy Notice 

We will not knowingly collect any personal data from a person under the age of 16.

9 Your choices 

If you have opted-in to marketing communications, you can subsequently elect not to receive marketing communications from us by following the opt-out instruction in any marketing communication we send you or by contacting us using either the address or email provided at the end of this document, stating “Unsubscribe”. 

Please note that if you opt-out of receiving marketing communications from us, we may still send communications to you concerning your transactions with either Leadershipwise Ltd or Successful Governance. 

10 Access to and Corrections and Deletion of Personal Information 

If at any time you would like to access, correct, or delete personal information we have collected from you, please contact us using either the address or email provided at the end of this document. 

Please note that we may be required by law to retain certain information. 

Before we are able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and/or provide other details to help us respond to your request. There may also be a fee, as permitted by law, for providing the information to you. 

11 Links with others 

Our websites may contain links to websites not owned or operated by us or one of our information technology suppliers. 

We cannot control, or be responsible for the privacy practices of such sites. If you are directed to one of these other sites, we strongly suggest that you read the individual Privacy Statement of that site. 

12 Information Security 

We are committed to taking appropriate measures to keep personal information secure. 

We have in place technical, administrative, and physical procedures designed to protect personal information from accidental, unlawful, or unauthorised loss, access, disclosure, use, alteration, or destruction. 

Whilst we take every effort to safeguard our information systems, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. 

13 Retention of Personal Information 

We retain personal information for the period of time necessary to fulfill the purposes outlined in this Privacy Statement and in line with our policies on record retention unless a longer retention period is required or permitted by Law. 

14 Changes to this Privacy Statement 

We may change this Privacy Statement from time to time. When changes are made we will post the revised version here and change the “Last Updated” date listed at the bottom of this Privacy Statement. 

We encourage you to periodically check for the up-to-date version of our Privacy Statement. 

15 How to Contact Us 

If you wish to contact us concerning this Privacy Statement you can email us at: 

info@leadershipwise.co.uk

(Please state “Privacy Statement” in the subject line, to enable easy identification of the email.)

If you prefer to write to us or wish to contact us for anything else, please send your letter to: Marketing Department, Leadershipwise Ltd, Hollyrose, Linden Way, Woking, Surrey GU22 9BS